FREQUENTLY ASKED QUESTIONS
DERMAPLANING
Dermaplaning is a physical exfoliation performed by a professionally trained skincare specialist. The technique is safely performed using a specialized surgical instrument and disposable blades designed specifically for dermaplaning. Once the skin is properly prepped, the technician holds the skin taut and gently scrapes the skin with the blade held at a 45-degree angle. This removes both the vellus hair and the top layer of dead skin cells.
You will learn this and so much more when you sign up for DermaplanePro Australia’s dermaplaning classes and become certified.
Dermaplaning is extremely safe when performed by a professionally trained aesthetician utilizing DermaplanePro tools and techniques.
That depends on your market so there is no one-price-fits-all answer. Think of it this way: Clients love the treatment so your rebooking rate will increase since they’ll need dermaplaning every 4 weeks. Also, your cost-per-treatment is low.
The Deluxe ProStart Kit has enough supplies for 25+ treatments.
At $90-120 per treatment, your revenue will be $2,375-3000. Your investment is only $595 to complete your training and get your certificate.
We find the best way to introduce your clients to this NEW service is to advertise it to your existing clients as an add-on service to facials or other skin treatments.
Yes; excessive scraping, nicks, and cuts can cause bleeding. That is why it is very important to have professional training using the correct dermaplane tools and have hands-on practice before performing this treatment on clients. If you are a client, please click on our Find A Provider page to find a qualified practitioner in your area.
Dermaplaning is performed on the face, under the chin, and sides of the neck. Dermaplaning should not be done on the eyelids, throat, or chest. Sometimes, technicians who are still learning practice on forearms and legs as the skin is tougher in these areas.
Dermaplaning can be performed every 3 to 4 weeks. Treating the skin in this manner actually removes about 2 to 3 weeks worth of dead skin cells. The technician should allow the skin to complete its normal skin cycle of approximately 21-30 days before repeating the treatment.
Yes. Dermaplaning is an excellent way to prepare the skin for a chemical peel.
No. When dermaplaning is performed as a prep for a chemical peel, the visible exfoliation that the client sees will be as a result of the peel used in the treatment.
Clients with active acne outbreaks or cold sores should not be dermaplaned until lesions are healed. Dermaplaning is great for diminishing acne scars but should not be performed during active outbreaks. Clients with bleeding disorders or difficulty clotting should not be treated. Clients with diabetes not under control by diet or medication should not be treated. Clients undergoing cancer treatment should also not be treated.
No, that’s one of the benefits. The skin instantly has a healthier glow and feels amazingly soft, plus makeup glides on effortlessly for a flawless finish. This is a must-have procedure before an important social event or television appearance.
Please follow our Find a Provider page on our corporate website. We’re always adding new providers so if you don’t see someone today – be sure to check back.
DERMAPLANING CERTIFICATION CLASSES IN AUSTRALIA
Taking a certification course is the best way to learn and, with time, master dermaplaning. You can’t learn from just watching a video or having a friend show you how she does it. There’s a lot more to it than that. As part of the DermaplanePro family, DermaplanePro Australia teaches a two-part training program that provides everything you need to be successful in a very short time, including dermaplane supplies, forms, protocols, combination treatments, etc.
The certification course is the only upfront cost to getting started. The course is $595 and includes all of the education, hands-on experience, tools, and supplies you’ll need to get certified and complete your first 25+ treatments.
Dermaplaning is extremely safe when performed by a professionally trained aesthetician utilizing DermaplanePro tools and techniques.
Western Australia- Next Level Aesthetics www.nextlevelaesthetics.com.au
Queensland – EYE ENVY CO, www.eyeenvyco.com
Victoria – Lucy Uren, WEBSITE TBA
We have training locations in many cities throughout the United States and Puerto Rico. We are also in Canada, Australia, New Zealand, United Kingdom, the Netherlands, and South Africa.
SHIPPING INFORMATION
A tracking number will be provided for every shipment. For your convenience we have partnered with Route to provide you visual real-time tracking and updates. Please check your email for any Route notifications. Remember to also check your spam folder in case it was accidentally sent there.
Yes, we ship internationally. We do not ship internationally to countries where DermaplanePro has distributors. Please visit the Distributor Page for international distributor contact information.
Receipt of international orders takes longer, due to delays in customs. Orders that are shipped to countries outside the United States may be subject to import taxes, customs tariffs, and fees levied by the destination country or the shipping company. These charges are the customer’s responsibility. We have no control over these charges and are unable to estimate them. Tariffs and taxes are neither collected nor included in your price calculation at the time of your order; for an estimate of these fees, which vary by region, contact the customs office in your area.
Shipping regulations are different in each country. It is your responsibility to check with your customs office to verify whether the country to which you are shipping permits the shipment of your products. DermaplanePro, Inc. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Dermaplaning is extremely safe when performed by a professionally trained aesthetician utilizing DermaplanePro tools and techniques.
USPS is experiencing delays in shipment. We recommend using Fedex for your shipping carrier for on-time shipments. All shipments can be delayed for various reasons, including inclement weather and holidays. Our office is closed on major holidays. We cannot ship on federal holidays due to USPS closure. Please allow enough time for your package to arrive based on this information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping label will be provided by DermaplanePro if error occurred on the company’s behalf. Please refer to Route for filing any claims on lost/stolen/damaged packages or for more information on your order. If you have questions, please call for assistance 775-507-4466, Monday –Friday from 8:00 a.m. to 4:00 p.m. (Pacific Time).
PAYMENT INFORMATION
Payment when ordering online can be made securely by credit and debit card.
ORDERS AND RETURNS
All returns/exchanges/credits must be initiated within 7 days of placing an order.
Downloadables and trainings are NON-REFUNDABLE. Please read product descriptions carefully.
We work with a variety of manufacturers. While we do our best to provide only the finest, medical-grade products, there are occasions where products do not meet our standards. If you feel you have received a below-standard product, please contact us immediately so we may remedy the matter as soon as possible. If returning blades that are thought to be sub-standard, please have the lot number ready to provide to us. We will include a return label with your replacement product and will require you to send us back all unused product. Exchanges must be secured with a credit or debit card on file to ensure we receive the product back. DermaplanePro will ship the same as the original method of shipping. This must be initiated within 30 days of placing your order. Please test your product immediately.
If you would like to arrange for a return or exchange, please call for assistance at (08) 9204 2200, Monday – Friday from 8:00 a.m. to 5:00 p.m. (Pacific Time). Please have the following information ready: order number, order date, name on the order, lot number when product is thought to be sub-standard, and quantity/amount of product coming back to us.
If the product(s) being sent back to us has not been received by DermaplanePro within 30 days of sending the replacement product(s), the credit/debit card on file will be charged for the amount of the product sent and the shipping cost for that product.
No refunds will be given for sample-sized items that are opened.
Refunds will not be given for liquid products that have been opened, with the exception of manufacturer defect or shipping damage.
If you have any questions on how to return your item to us, contact us at 08 9204 2200 or email info@dermaplanepro.com.au